|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Lessons from the AU model
On Tue, 22 Jan 2008, Mikael Abrahamsson wrote: > I am also hesitant regarding billing when a person is being DDOS:ed. How > is that handled in .AU? I can see billing being done on outgoing traffic > from the customer because they can control that, but what about incoming, > the customer has only partial control over that. DOS's against home customers arn't *that* common, certainly those that last long enough to hit bandwidth quota don't happen very often. In the past when you paid for going over your quota people did get $5000 bills for their home accounts. The terms and conditions made the customer responsible for it fullstop. It was their job to monitor their usage. The "throttle on cap" method tends to fix the problem. The customer does a huge amount of traffic unexpectantly so they just get slower Internet. Repeat until customer learns to not leave p2p programs running all night or let junior hang around the wrong channels on IRC. Usually they will get an email when they are at 80% of their limit or something which helps more. -- Simon J. Lyall | Very Busy | Web: http://www.darkmere.gen.nz/ "To stay awake all night adds a day to your life" - Stilgar | eMT.
|