North American Network Operators Group
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ATIS releases standard outage classification

  • From: Sean Donelan
  • Date: Tue Dec 04 14:49:31 2007


http://www.atis.org/PRESS/pressreleases2007/120307.htm

  In accordance with the Standard Outage Classification, telecommunication
  companies can now use common terminology and reporting structures to
  collect and report data used for identifying causes of outages.

If you are not an ATIS member, a copy of the standard is $68.

Nevertheless, I suspect media relation professionals for the companies will probably continue to use other euphemisms when discussing SNAFUs
with the press.