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Re: Abovenet OC48 down
Simon Lockhart wrote:
On Thu Oct 25, 2007 at 02:54:27PM -0700, Jason Matthews wrote:It probably has more to do with not knowing the locality of the failure. Knowing you have a circuit down, and knowing why and the location of the failure are two very different things. Given that I spoke to them within ten minutes of failure, that is hardly enough time to mobilize splice teams, recall people from dinner breaks, etc. It is a no brainer that they dont have alot of information.