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Re: how to write an incident report
On 20-Oct-2007, at 1304, Hank Nussbacher wrote:
On Fri, 19 Oct 2007, Joe Abley wrote:
I've had a few responses like this, but I don't buy it. I've worked in many places, some in New Zealand and more elsewhere, where there was a general culture of fear about making public statements about operational incidents. I don't ever remember people sending proposed text to legal and having it pushed back with changes; what happened instead was that text wasn't written in the first place.
Maybe Simon's level of detail is such that no legal department would ever condone it. But there's such a tremendous distance between Simon's text and the usual "there are no known issues at this time" that I suspect people just aren't trying.