North American Network Operators Group|
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Re: how to write an incident report
On Fri, 19 Oct 2007, Joe Abley wrote:
Probably because your suppliers run everything thru their lawyers. This obviously was posted straight via the NOC/OPs group. They'll continue to post incident reports like this until they get hit by their first lawsuit by someone similar to "spilling hot coffee on their lap".
"This take somewhat longer than it should have..."
"then we are pretty sure that the measures above (enforcing MAC count limits on every port, disabling keepalives on interswitch links, single homing all 2950's) will prevent the problem from reoccuring..."
There is enough info in that posting to bury them in frivilous lawsuits.