North American Network Operators Group

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Re: dns authority changes and lame servers

  • From: Simon Lyall
  • Date: Fri Oct 19 19:52:28 2007

On Thu, 18 Oct 2007, Mike Lewinski wrote:
> At one level this is all a minor nuisance. Then I hear of the customer
> who, doing business with another former customer in the same building,
> spent a year printing out and walking over their emails because they
> were too lazy to call us and find out why they weren't getting through.
> I can pretty fairly claim that's "not our fault" that no one bothered to
> ask us to remove the cruft, but the customers on the receiving end of
> the DNS black hole just know that our DNS server was "broken" and
> "didn't get an update" and next week they'll be calling me asking me to
> "update my cache" when they can't get to

Sounds like the real problem is that your authotative and caching DNS
servers are mixed up.

If they are split then it doesn't really matter if you still host a lame
record because (since it's lame) nobody will ask you about it.

Simon J. Lyall  |  Very Busy  |  Web:
"To stay awake all night adds a day to your life" - Stilgar | eMT.