North American Network Operators Group

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Re: Level3 in cleveland/ohio?

  • From: Jon Lewis
  • Date: Fri Oct 19 00:28:34 2007

On Fri, 19 Oct 2007, Drew Weaver wrote:

Anyone else having major difficulty with service with ICG/Level3 circuits in Ohio/Cleveland? We've had a circuit down for 10 hours and just two hours ago they notified us that they're having a major outage in our region and have not provided __any__ further information.

When did your outage start? Perhaps last night was a big migration^Wbreak the network night for Level3. We had a Progress Telecom^W^WLevel3 DS3 break at about 4:20AM and not get fixed until about 4:30PM today.
I don't have a good explanation yet as to why they broke our circuit or more importantly, why it took them >12h to put it back in service.

 Jon Lewis                   |  I route
 Senior Network Engineer     |  therefore you are
 Atlantic Net                |
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