North American Network Operators Group

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RE: Why do some ISP's have bandwidth quotas?

  • From: Steven Haigh
  • Date: Sat Oct 06 06:58:34 2007

ISPs offering 200Mb plans on ADSL2+ here in Australia, then charging HUGE
amounts for excess - usually with no notification (at around the $12AU/Gb
rate) may well find themselves in an interesting legal position. Under
Australian law, the 'Bait and Switch' protection is very strict.

With things such as Windows Updates, Virus definition updates, anti-spyware
updates, etc etc etc on a monthly basis, this would easily eat up the 200Mb
allowed by the ISP - leaving ANY usage by the users to be billed at a very
expensive rate.

I've thought for a while that it's only a matter of time before someone sues
an ISP under the 'bait and switch' rules arguing that the ISP knew of these
facts and charged them a premium rate for all their normal surfing - or
offer to switch them to a more expensive, higher quota plan.

Out of interest, has anyone heard of this happening elsewhere on the planet?

Steven Haigh

Email: [email protected]
Phone: (03) 9001 6090 - 0412 935 897

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Roland Perry
Sent: Saturday, October 06, 2007 6:01 PM
To: [email protected]
Subject: Re: Why do some ISP's have bandwidth quotas?

In article 
<[email protected]>, Vassili 
Tchersky <[email protected]> writes
>In Europe, the only ISPs where i've seen bandwith quotas was some
>cables operators

Almost all ADSL operators in the UK operate bandwidth quotas.

eg: Currently my ISP is selling 50/20/5/0.5 GB a month options.

There are many reasons, the most powerful being price competition - the 
cheapest domestic ADSL is $18 a month (inc tax), ranging up to $50 a 
month for the highest quotas.

Roland Perry