North American Network Operators Group
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Re: FBI tells the public to call their ISP for help

  • From: Sean Donelan
  • Date: Wed Jun 13 15:40:29 2007

On Wed, 13 Jun 2007, Brandon Butterworth wrote: 
The fine people at the FBI are recommending people call their ISP for
home computer technical support, even though most ISPs don't sell
home computers, operating system software or application software.

Sounds like an opportunity, someone will want to buy that custom

I found it amusing the FBI saying "don't call us (either)."

AT&T: Support+ $99 for virus/spyware issues 1-866-294-3464
Best Buy: Geek Squad $99 to $349 1-800-GEEK-SQUAD (1-800-433-5778)
Circuit City: Firedog $79 to $159 1-800-FIRE-DOG (1-800-347-3364)
Microsoft PC security: No Charge for virus issues 1-866-PC-SAFETY

BTW, 1 million compromised computers is probably a low estimate.

100 aware users is probably a high estimate

If they are aware users, they probably don't have the problem.