North American Network Operators Group
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Re: Best practices for [email protected] mailbox and network abuse complaint handling?
- From: Suresh Ramasubramanian
- Date: Sun May 13 10:49:49 2007
- Dkim-signature: a=rsa-sha1; c=relaxed/relaxed; d=gmail.com; s=beta; h=domainkey-signature:received:received:message-id:date:from:to:subject:in-reply-to:mime-version:content-type:content-transfer-encoding:content-disposition:references; b=e3fdp9v5ZIwAemsAcjw97zlhiG9PAonEaud47RU5aDr1OghtE9Dmh5wTtrO7YOptWIFYD7YOdOzY+UN/Hgqv2/k9R2Ptcdjmih3JeQAzjtthzavL1rn0JFYMypN7+VLoa6v41/x9D0Y3BPMHh1qxGC7sX0mvijDVx/WjukdydFw=
- Domainkey-signature: a=rsa-sha1; c=nofws; d=gmail.com; s=beta; h=received:message-id:date:from:to:subject:in-reply-to:mime-version:content-type:content-transfer-encoding:content-disposition:references; b=tNeCp0I6YkY9+fIA3AzitPiTpErRQi4MTk71ZRd/Zx1okCQw+Rat71RCfSfp7rjuCpWS/hMwbbULe3pxhNKGmlhr9sTwh6/KUTogWvC8EkXFDTO9A3LaEq12FPT7bfy5tUTIzu8/r7475M4ro1SmyKQEKNVexK/8AUwbkVKazcA=
On 5/13/07, Niels Bakker <[email protected]> wrote:
Difficult, as spam complaints generally include the original spam and
thus trigger SpamAssassin (almost) just as hard.
Otherwise, looking forward to your 98% effective procmail recipe
Start with something as simple as "to or cc your abuse desk" .. and
ask yourself how many times your abuse desk has been bcc'd on email in
the past.
--
Suresh Ramasubramanian ([email protected])
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