North American Network Operators Group
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Re: Best practices for [email protected] mailbox and network abuse complaint handling?

  • From: John Levine
  • Date: Sat May 12 20:53:59 2007 
>> At least to file the obvious crap into a different folder that can be 
>> looked at and blown away
>
>Difficult, as spam complaints generally include the original spam and 
>thus trigger SpamAssassin (almost) just as hard.

A complaint with copy of the original spam has headers in the body of
the message, which most spam doesn't.  It's not perfect, but
considering what a simple test that is, it works pretty well as part
of a first cut.

R's,
John