North American Network Operators Group

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Re: ISP CALEA compliance

  • From: Chris L. Morrow
  • Date: Thu May 10 23:54:19 2007


On Thu, 10 May 2007, Jon Lewis wrote:

>
> On Thu, 10 May 2007, William Allen Simpson wrote:
>
> > Follow the usual best practices, and you may save time and money.
> >
> > 1. Ensure that your DHCP, RADIUS, SMTP, and other logs are always,
> > ALWAYS, *ALWAYS* rolled over and deleted within 7 days without backup.
> > I'd recommend 3 days, but operational requirements vary.
>
> Assuming you're actually serious, how do you deal with customers who
> dispute usage one or more months ago (when they get their bill)?
>

Jon,
there is no way this fellow is serious, nor is there anyway this fellow's
advice should be taken without some serious legal discussions with
in-house counsel... the penalties for non-compliance for CALEA are very
steep (100k/day while an order is outstanding I believe?).

-Chris