North American Network Operators Group
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Re: Verizon was Re: Netops list

  • From: S. Ryan
  • Date: Wed Mar 28 19:19:07 2007

I hate suggesting to a customer plugging in a computer straight to the DSL modem because a lot of times, especially at a business location, it's difficult.

However, 9 times out of 10 if you put a little effort into finding the DSL modem, it's usually not 'too difficult' to then unplug the cable and then plug a cable from the modem into a laptop.

If it's so difficult you can't do this, whoever placed the modem there to begin with ought to have their ass kicked.

Steve Sobol wroteth on 3/28/2007 3:57 PM:
On Wed, 28 Mar 2007, Jared Mauch wrote:

	I need to rewrite the code for it to kill off various "service"
spammers.  It'd be nice if I didn't have to blacklist some lame
french isp subnet for being infected with these owned/botted hosts.

	It may not be up to date due to this.  Perhaps i'll find some
time in the near future to work on this instead of bowling on the wii ;)

Well, in that case, if anyone is reading from Verizon... I have serious routing issues from a Verizon Business DSL line in Roslyn, NY to a client's corporate office in San Diego. Lots of timeouts and horrendous reply times, some close to 500ms. The delays all seem to be within Verizon's network (verizon-gni.net).

Verizon Online will not open a routing ticket for me without requiring the client to tear down their current setup just to plug a computer directly into the DSL. A few VOL techies have confirmed that there seems to be a routing problem, not a DSL problem (duh, the circuit is fine, they have no issues getting to most Internet sites) but if they don't follow the stated policy they risk getting fired.

I'm just trying to escalate to someone who won't require me to run a battery of tests on a DSL circuit that I know to be working properly. Getting access to the DSL modem and plugging a computer in, due to the layout of the Roslyn location, is not practical at all.

Thanks in advance.