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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Darned if they do or don't (was Re: SaidCom disconnected by Level 3)
On Thu, 15 Mar 2007, Jon Lewis wrote: When we have a customer spamming, we don't call the police. We either talk to, ACL, or shut off the customer. The above suggests to me that SaidCom had spam issues that they were either unable or unwilling to remedy themselves. Probably no one besides SaidCom and Level3 knows the whole story. If you do some more research you will find allegations, besides spam, that would involve law enforcement. I don't repeat them here because I don't know if they are true or not. Skipping the faces (or lack of facts ) in this particular case. People criticize ISPs for not shutting down customers. And people criticize ISPs when they do shut down customers. Whether it is a 10Gig link or a DSL/Cable link, do bad guys get more leeway just because they pay for more expensive circuits? Or should an ISP shutdown customers as soon as possible when they violate the AUP/TOS regardless who it is. Three warnings, six warnings, six hundred warnings, how many is too many? Would you be more careful about your computers being compromised, copyright infringement, signing up downstream customers if you knew violations of your ISP's AUP would result in disconnection? Everyone always wants the other guy's circuit terminated when something bad happens, but never wants their own circuit terminated when they screw up. How many people thank the police officer for stopping them and giving them a ticket for violating traffic rules?
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