North American Network Operators Group

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Re: NOC Personel Question (Possibly OT)

  • From: Daniel J McDonald
  • Date: Thu Mar 15 10:07:07 2007

On Wed, 2007-03-14 at 19:47 -0600, Todd Christell wrote:
> Greetings,
> Sorry if this is OT but we are having a discussion with our HR
> department.  We are in the process of getting a 24 X 7 NOC in place and
> HR has a problem with calling them NOC Specialist.  What is the
> generally accepted title?

If they manage end-devices, we title them System Support Technician
If they manage routers and firewalls, they are titled Network Systems
Administrator, Network Systems Administrator Senior, and Lan/Wan

Daniel J McDonald, CCIE #2495, CISSP #78281, CNX
Lan/Wan Integrator
Austin Energy