North American Network Operators Group

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Re: Comcast contact for the East Coast

  • From: Dennis Dayman
  • Date: Wed Mar 07 22:59:52 2007
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Dennis Dayman wrote:
Stephen Kratzer wrote:
On Friday 02 March 2007 20:58, Ashe Canvar wrote:
Could someone from Comcast please contact us ([email protected]).

Customers behind Comcast on the east coast cannot get to our prefix in Santa Barbara, CA. Comcast's peering with Cox
on may be to blame.

Ashe Canvar
Network Engineer
Citrix Online (AS16815)
5385 Hollister Avenue
Santa Barbara, CA 93111 USA

We've been having a similar issue since last Friday; Comcast customers are unable to get to our prefix through Ashburn, Virginia. Could someone from Comcast also contact us at [email protected]?

Also, anyone happen to know of a publically accessible Comcast looking glass?


Stephen Kratzer
Network Engineer II
CTI Networks, Inc.

Comcast ops folks said they have stated a network change was made last Friday which should have addressed this; are you still having the problem and if so, when the most recent time was they ask?