North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

RE: Comcast contact for the East Coast

  • From: Andrew.Parris
  • Date: Fri Mar 02 21:41:30 2007

> Could someone from Comcast please contact us  
> ([email protected]).
> Customers behind Comcast on the east coast cannot get to our
> prefix in Santa Barbara, CA. Comcast's peering with Cox
> on may be to blame.

COX has created ticket HD0000015981407 for this issue.

A show route shows us that traffic destined for target IP
is going from ASHBBBRJ02 to ASHBBBRJ01, and then directly to the Equinix
Public Peering Switch in Ashburn, and then stopping.

I will be contacting Equinix shortly to continue troubleshooting.

-J. Andrew Parris
NOC Engineer
Data Network Operations Center
Cox Communications (AS 22773)
1-888-326-9266, Opt. 1
<mailto:[email protected]>
AIM:  coxnocandpa