North American Network Operators Group

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RE: Question about SLAs

  • From: Fox,Thomas
  • Date: Fri Feb 09 08:55:38 2007

Absolutely, so long as the amount in controversy
doesn't exceed the small claims limit in your jurisdiction.
If it does, off to regular court.

> > An SLA is a contract.
> > 
> > A contract is... a contract.
> 
> Does that mean you can take them to small claims court if 
> they don't pay
> you the agreed SLA credits?
> 
> --Michael Dillon

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