North American Network Operators Group

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Covad Atlanta DSL Outage

  • From: Berkman, Scott
  • Date: Tue Feb 06 11:04:37 2007


From: [email protected] [mailto:[email protected]]

Sent: Tuesday, February 06, 2007 10:15 AM

Subject: NOTIFICATION - DSL Outage, TT# 2681396, NE - ATLNGAHP

Outage Description:

Radius Server failure at the ATLNGAHP Central Office, in ATLANTA, GA.

Covad Trouble Ticket# 2681396 has been opened for a regional outage. Covad technicians are investigating issues.

Covad Network Weather Report will be updated hourly during this service interruption.

An update status message will be sent every 60 minutes until service restoration.

Please contact the NOC and reference Trouble Ticket# 2681396 for any questions.

Covad Network Operations Center 1-888-801-6285 opt 1, email: [email protected]

Service Impact Status:

Total customers impacted: N/A (specific Partner customer count listed below) Outage Start: 2/6/2007 7:00AM Pacific Time Estimated Time of Resolution (ETR): Unknown


Outage Duration: 14 min.

Scott Berkman CCNP                                                           404-975-0097
Network Engineer                                       [email protected]