North American Network Operators Group
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Re: today's Wash Post Business section

  • From: Jeff Shultz
  • Date: Thu Dec 21 11:17:42 2006 
[email protected] wrote:

On Thu, 21 Dec 2006 05:59:21 CST, Robert Bonomi said:

How many people have a search engine as their 'home page' in their web
browser?

How many end-user types _don't_know_ about anything other than a web-browser/
mail-client for Internet access?

And what percent of our operational issues are caused by that mindset?

(Hint - how much smaller would the spam problem be if end users actually
looked at their cable or DSL modem and wondered why the Tx/Rx lights were
on steady even though nothing was apparently happening?)
Google and Yahoo (and their toolbars) have replaced the address line. Which can lead to some confusion when you think the customer has just gone to your homepage, but instead has gone to the Google search page for the URL... and then you just hope your homepage is the first hit on it.

What blows my mind is that from what I've seen the default install of IE7 doesn't include the Menu Bar displayed. :(

--
Jeff Shultz