North American Network Operators Group

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RE: How to stop UltraDNS sales people calling

  • From: Joseph Jackson
  • Date: Tue Nov 28 21:03:47 2006

I had ultradns calling also but told them we weren't at a place to use
their product and they said ok and let me be.   They were always
professional on the phone. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Andy Davidson
Sent: Tuesday, November 28, 2006 6:42 AM
To: [email protected]
Subject: OT: How to stop UltraDNS sales people calling



Hi,

I am really fed up of calls from UltraDNS - we seem to get them every
few days.  We don't need their product.  

We've tried saying no, and additionally we've tried putting people on
hold indefinitely, trying to be enough of a nuisance to drop off their
sales call list (works with UK telcos - try it).

I just had a guy on hold for 18 minutes before taking him off hold to
say that we didn't want their product, and could he please stop calling.

He told me he would still calling until he got through to the right
person.  I am the right person.

In the interest of Anglo-American relationships - any Neustar people on
list willing to help ?