North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

RE: XO outages?

  • From: David Hubbard
  • Date: Tue Oct 10 19:56:29 2006

From: Tom Beecher [mailto:[email protected]] 
> As much as I hate to ever defend that abomination that is XO, 
> I can get to my colocated stuff in Nashville with no problem. 
> Could be Tampa specific, I am hitting XO in DC, running down 
> to Atlanta, and back up to TN without a problem.

Yep, appears that this was an XO metro fiber cut in Tampa.
Evidently the redundant routes weren't.

Thanks to all that sent me info offlist,


> David Hubbard wrote:
> > Anyone know what's going on with XO?  Seem to be having some big 
> > outage in the south east for phone and data; traces to equipment in 
> > Tampa stop at Virginia.  Their customer support lines are 
> as useless 
> > as usual with their 'unusually long hold times' which seem 
> to be quite 
> > predictable at 60 minutes at a minimum every time I have 
> ever called 
> > them.
> >
> > David
> >