North American Network Operators Group
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

RE: XO outages?

  • From: Eric Kagan
  • Date: Tue Oct 10 15:36:22 2006 
> 
> Anyone know what's going on with XO?  Seem to be having some
> big outage in the south east for phone and data; traces to
> equipment in Tampa stop at Virginia.  Their customer support
> lines are as useless as usual with their 'unusually long 
> hold times' which seem to be quite predictable at 60 
> minutes at a minimum every time I have ever called them.
> 
> David
> 

Our NOC guys were told there is a fiber outage in Tampa.  We have a few
circuits down in Miami.

There is also a Verizon Fiber cut in SE Mass (Taunton?) - some repair
estimates are 36-48 hours.

Eric