North American Network Operators Group

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Re: comast email issues, who else has them?

  • From: Stephen Sprunk
  • Date: Wed Sep 06 17:23:06 2006

Thus spake "Sean Donelan" <[email protected]>
On Thu, 31 Aug 2006, Tony Li wrote:
I've taken the rather extreme approach of bouncing everything through
Gmail first.  Let's see them block Google.  ;-)
Patient: Doctor, Doctor, It hurts when I do this.
Doctor: Don't do that.
Not very helpful advice when Comcast's mail servers block about 75% (but oddly not 100%) of mail _to or from_ specific domains, and the reason stated for rejection is obviously false after only a couple seconds of investigation.

Telling half my family members they have to go get Gmail so they can email the other half of my family members is ridiculous. Too bad Comcast has a monopoly (or, where a duopoly, the competition is just as incompetent) so they have no incentive to fix it.

There are lots of Mail Service Providers. AOL, Comcast, Gmail, Yahoo, Outblaze, whoever, each have their own quirks and problems. All have blocked various sources including each other at one time or another.
Some people complain about some of the decisions made by each of
them; while other people applaud the same decisions.
Very few people ever applaud a provider blocking legitimate mail.

Perhaps people are using the wrong tools to solve the problems?
Because Comcast's tools are broken and when other mail admins or even their own customers call them on it, they're not even competent enough to understand the complaint and refuse to escalate?

S

Stephen Sprunk "God does not play dice." --Albert Einstein
CCIE #3723 "God is an inveterate gambler, and He throws the
K5SSS dice at every possible opportunity." --Stephen Hawking