Apologies to the list, but, I'm at Witts End on this problem.
Can someone from SBCGLOBAL with 1/2 a clue please contact me?
I'm seeing an issue between dist4-g9-3.pltnca.sbcglobal.net and bras2-g9-0.pltnca.sbcglobal.net with intermittent complete packet loss...
� �� �� �� �� �� �� �� �� �Matt's traceroute� [v0.54] owen� � � � � � � � � � � � � � � � � � � � � � � � �� Fri Sep� 1 08:56:21 2006 Keys:� D - Display mode� � R - Restart statistics� � Q - Quit � � � � � � � � � � � � � � � � � � � � �� Packets� � � � � � �� Pings Hostname� � � � � � � � � � � � � � � � %Loss� Rcv� Snt� Last Best� Avg� Worst 1. delong-sjca-02-e1.delong.sj.ca.us � �� �1%� 509� 511� �� 1� � 1� � 4� � 118 2. zy652-a.delong.sj.ca.us� � �� �� �� �� �1%� 509� 511� �� 2� � 1� � 2� �� 11 3. sms0.sc.meer.net� �� �� �� �� �� �� �� �2%� 503� 511�� 232�� 21� 180�� 1332 4. metro2-transit.sc.svcolo.com� �� �� �� �1%� 505� 511�� 241�� 22� 178�� 1343 5. 339.ge-5-1-1.er10a.sjc2.us.above.ne� � �2%� 502� 511�� 175�� 21� 193�� 1344 6. so-2-0-0.mpr3.sjc2.us.above.net� �� �� �3%� 499� 510�� 107�� 21� 182�� 1307 7. so-3-0-0.mpr2.sjc7.us.above.net� �� �� �4%� 494� 510�� 118�� 21� 181�� 1316 8. ex2-p4-1.eqsjca.sbcglobal.net� � �� �� �2%� 504� 510�� 140�� 21� 188�� 1345 9. bb1-p6-0.crscca.sbcglobal.net� � �� �� �2%� 500� 510�� 364�� 23� 189�� 1256 10. bb2-p5-0.pltnca.sbcglobal.net� � � � � 2%� 503� 510�� 193�� 24� 183�� 1275 11. dist4-g9-3.pltnca.sbcglobal.net� � � � 5%� 487� 510�� 192�� 24� 176�� 1292 12. bras2-g9-0.pltnca.sbcglobal.net� � �� 46%� 276� 510�� 140�� 25� 190�� 1323 13. adsl-69-105-41-206.dsl.pltn13.pacbe�� 49%� 264� 510�� 107�� 33� 191�� 1094 14. adsl-69-105-74-210.dsl.pltn13.pacbe�� 49%� 263� 510� � 45�� 35� 200�� 1266
I am seeing this problem from multiple locations when trying to reach destination 69.105.74.210.
Your technical support department refuses to escalate the issue unless I can come up with the DSL phone number for the affected customer.
I can be reached at 408-921-6984.
Owen
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