North American Network Operators Group

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Re: SORBS Contact

  • From: Steve Sobol
  • Date: Wed Aug 09 14:06:10 2006

On Wed, 9 Aug 2006, Matthew Sullivan wrote:

> Sad state of affairs when ISPs are still taking money from spammers and 
> providing transit to known criminal organisations.

Hey Mat.

You aren't wrong, but that doesn't absolve you of the responsibility to 
de-list in an efficient manner when you have made a mistake, or if the 
listing is no longer accurate (i.e. if all the spammers have been kicked 
off the netblock in question.)

$DAYJOB lists spam filtering amongst the services we offer to our 
clients. I know we're using you to block IPs at the firewall, and we're 
probably also doing so at the server level. I am going to talk to my boss 
and co-workers about the impact of removing SORBS from our DNSBL list, 
because your replies lately have been snarky and completely 
unprofessional, including the reply quoted above. (Yes. It sucks that 
spammers are still spamming. So what?)

I don't know what your problem is, but you're not making things any better 
by refusing to fix listings that aren't incorrect or, in some cases, never 

Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Apple Valley, California     PGP:0xE3AE35ED

It's all fun and games until someone starts a bonfire in the living room.