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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: SORBS Contact
If you are blacklisted due of SPAM, and this happens often when you are an ISP, there is not automatic process. Stefan On Tuesday 08 August 2006 11:36, Stephen Satchell wrote: > Stefan Hegger wrote: > > We have the same problem. We are blacklisted and I filled out the > > webform. I got an email regarding ticket number and account/password to > > track the ticket. But it seems that nobody is working on it. > > There has been extensive discussion on NANAE and NANABl newsgroups on > this issue. The bottom line: The SORBS ticket queue is handled by a > group of unpaid volunteers, and there is quite a backlog. That's why > there is the automatic de-listing system in place, which requires proper > host names and longer time-to-live (TTL) values in rDNS. > > Yes, it's a bit of work, but it beats waiting for someone to get around > to your ticket. > > No, I'm not associated in any way with SORBS, just an interested > observer and system administrator who has had to deal with listings myself. -- Stefan Hegger Internet System Engineer [email protected] Tel: +49 5241 8071 334 Lycos Europe GmbH Carl-Bertelsmann Str. 29 Postfach 315 33311 GÃtersloh
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