North American Network Operators Group|
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Re: AOL Mail Problem
On Thursday 27 Jul 2006 17:59, William Yardley wrote: > > Keeping in mind that they are not only a huge email provider, but also > that their user-base is mostly not exactly tech savvy, I think Carl, > Charles et al do a pretty good job over there. I think Carl moved on to other things in AOL. > Dealing with their postmaster team can still take a while sometimes, but > they'll generally respond. Experience here is that they don't any more. I've got responses, but not via [email protected] They still do simplistic blocks on content, i.e. containing certain types of content will cause a message to be rejected outright, without any sort of consideration of the other content of the message. I think that is a broken model. Some sort of port 25 block, but neither a complete block, nor guaranteed delivery, but some sort of intermediate proxy. This makes life very hard on people who are learning about email, or coming from elsewhere. I think what was needed was abuse detection and some sort of walled garden approach, which could have dealt with all forms of abuse, not just email. I appreciate changing anything at all on that sort of scale is always tremendously challenging.