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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: APC Matrix 5000 question(s)
Hi, i am very sure that the batterys are dead. APC recommends to change the batterys every 3 to 5 years. I'd change them every 3 years to be sure. Its very unlikely that your 6 year old packs are still fully functional. I had the same symptoms at a customers APC (3000VA) and the battery packs were dead. Try to locate the packs on ebay, can save quite a bunch of money (but beware of low quality packs). Regards, Jonas Frey On Thu, 2006-07-27 at 16:07, [email protected] wrote: > Hi: > > I've had this APC Matrix 5000 with 3 XR battery packs for almost 6 years > now, and it's generally been rock solid, with lots of uptime when > needed...the average laod is only around 24%, which probably helps. > > At around 1am last night, my network had a power event which brought > everything down...everything came back up on its own except a customer's > colo server, which has a dead power supply and one of my servers, which > had a dead drive in its RAID 1 (the other was ok). > > I looked at the UPS menus...status, etc and everything looked 100%, with > "BAD BATTS 0", 12 hours+ of est runtime, etc. I then decided to run a > battery test, which I stupidly did without going into bypass mode first > (kinda thought it would do that automatically), power was interrupted and > the alarm started beeping with a "BAD BATT" light, after which power came > back on and it eventually quieted down and looks the same as it did > before...still "zero bad batteries" in the status menu, 100% etc. > > Any clues what the problem is here? Is it the UPS itself, or one of the > battery packs? If the latter, is there a way to find out which one? > > TIA! > > James Smallacombe PlantageNet, Inc. CEO and Janitor > [email protected] http://3.am > =========================================================================
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