North American Network Operators Group

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Re: Mail delivery problem to AOL for Cloud 9

  • From: Suresh Ramasubramanian
  • Date: Fri May 19 22:05:11 2006
  • Domainkey-signature: a=rsa-sha1; q=dns; c=nofws; s=beta;; h=received:message-id:date:from:to:subject:cc:in-reply-to:mime-version:content-type:content-transfer-encoding:content-disposition:references; b=X2VqR/pQe20tkPjmr/mPyIQE2sqxFpKAHSkUf3yefAbyYCdFS5CwVezw1kGO+nZiKtncHat1ZrXQSn12/QY6nQIbLBKs1R+5HuP043Sze8DEI+33ooNN6tE39rUfeU1ETy5FYAxa4wecmT6PreA3Ukq0u+jYti83cF30UM83MTc=

On 5/19/06, Mark Hennessy <[email protected]> wrote:
If someone from AOL is monitoring this list could you please contact me
off-list about this?  I have tried many times to contact members of your
organization by phone but have not been able to get this matter resolved
through the usual channels.

AOL does have fairly detailed error messages and a couple of phone
numbers on that take you straight to
their postmaster team

I guess you've setup a feedback loop for IP space under your control

Also what error do you get?  It could be because of your smarthosts,
or it could be because of a URL in email that's sent out, or because
of "second received line" filtering where they filter email from an IP
they flag as virus infected even if its sent through your smarthost ..

Suresh Ramasubramanian ([email protected])