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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: AOL 421 errors (and 554 errors too)
At the risk of posting a 'me too' email, we have also had issues getting a similar problem resolved with AOL. We have been receiving numerous ISP:B2 and ISP:B3 rejection codes from AOL email servers. We have contacted their postmaster # as posted on their website and each time talked with a very nice support tech. However, in each and every case, we were not able to get the problem resolved. AOL even went so far as to say that they would escalate and have a member of their tech support team contact me which never happened. We have subscribed to their FBL service for over a year. Lately, the messages that we receive in the FBL are nowhere near spam. We contacted the complaintant @ AOL and each time they responded that they hit 'report as spam' instead of delete which is right next to each other. If someone from AOL is reading this, please forward to someone in your postmaster team. All other means to contact AOL Postmaster have resulted in dead-ends. -- Thanks, --------------------------------------------------------- Joseph W. Breu, CCNA phone : +1.319.268.5228 Senior Network Administrator fax : +1.319.266.8158 Cedar Falls Utilities cell : +1.319.493.1686 support: +1.319.268.5221 url : http://www.cfu.net Quoting Jim Popovitch <[email protected]>: Matthew Black wrote:I too received contact from AOL, and they have been extremely helpful. Thank you AOL, and thank you NANOG.For what it's worth, I received a very nice e-mail and had an extended telephone conversation with a third-tier support manager from AOL. They do respond and that's why I placed my original post on this thread. Attachment:
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