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Re: AOL 421 errors
Jim Popovitch wrote:
Matthew Black wrote:
Sure there are spam problems, but to block requested email from reaching interested users (some of them being AOL employees themselves) is just plain wrong.<COUNTER-RANT>
You know, people say things like this a lot. Its not relevant. What is relevant is how AOL is supposed to know that
a) the email considered for rejection is actually wanted
b) and wanted by AOL employees themselves
And if they did know how to accurately determine that, we wouldnt be having this discussion.
Anti-Spam/Abuse systems must needs to be upgraded and expanded over time. Then they need to be adjusted. Sometimes it is done well with good results. Sometimes it is done poorly with unexpectedly good results. Sometimes the opposite. Lambasting them when we dont actually know what they have done sounds to me to be quite shrill.
Just point your intended receivers to AOL's help desk. Not your problem.
Still want to help them? Offer them an account on your system. They can pay you. They can also pay you for support.
You get what you pay for.