North American Network Operators Group

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Re: Welcome back, Ma Bell

  • From: Stephen Sprunk
  • Date: Mon Mar 06 11:39:56 2006

Thus spake "Justin M. Streiner" <[email protected]>
On Mon, 6 Mar 2006, Christian Kuhtz wrote:
That being said, the 'new ATT' with all those assets will need to be integrated, and work efficiently. Turf battles will ensue. Tens of
Integration, going on past experience, is highly unlikely. ... It's the
same phenomenon of having 37 different numbers to call to get
anything done at $RBOC, none of which are connected to each other. If their phone tree is that disorganized, I have little reason to suspect
the underlying support systems are any different, nor will they be
under the SB^H^H^HNew AT&T.
I was helping $RBOC roll out a new service, and their project schedule had six months allocated to determining which billing system (out of a dozen or so) would be used and and another six months to determine what the pricing model would be. It's now a year later, and last I heard they still haven't figured out either one. But the technology works great...

Integration? How are they going to do that when the first thing management does is lay off all the people who understand how all the systems work? It's all the peons can do to keep the mess running; there's nobody left to integrate anything and get the "synergistic cost savings" that management touts when they propose mergers.


Stephen Sprunk "Stupid people surround themselves with smart
CCIE #3723 people. Smart people surround themselves with
K5SSS smart people who disagree with them." --Aaron Sorkin