North American Network Operators Group

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RE: Yahoo, Google, Microsoft contact?

  • From: Ivan Groenewald
  • Date: Fri Feb 03 01:05:35 2006

It's impossible to contact some of these companies; emails sent to role
contacts just go unanswered. I had lots of problems trying to contact one of
the above mentioned ones (about peering) recently. All contact numbers
divert into a telephone drone repeating "we do not have technical support at
this time". Contact with humans is strictly forbidden.

I suppose your hope-of-last-resort is that someone from $Giant_corp sees you
posting on Nanog and replies. 

At the end of the day this is never going to stop. It's much easier posting
to Nanog than spending 4 hours on the phone trying to locate someone with a
clue in one of these big companies.

Ivan
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
[email protected]
Sent: 03 February 2006 03:40
To: Gadi Evron
Cc: n3td3v; [email protected]
Subject: Re: Yahoo, Google, Microsoft contact? 

On Fri, 03 Feb 2006 01:43:17 +0200, Gadi Evron said:
> n3td3v wrote:
> > I recommend you guys setup a "Don't have a contact for" list instead
> > of this bullshit we're experiencing on NANOG month in month out, jeez.
> 
> You got kicked from the one list no one gets kicked of, Full-Disclosure, 
> and came to NANOG to kill all conversation?

On the other hand, he *does* have a valid point.  Why *do* we keep seeing
queries for the same networks?