|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical AOL whitelisting - a heads-up and a request for assistance
Hi Folks, This is both a request for assistance and a warning which I hope will benefit others. We've been on AOL's whitelist for more than 5 years. We've been reorganizing our delivery servers in the past month or so with no problems. A recent spike in complaints from one of our clients' lists (which we've isolated) has alerted us to the fact that our historically whitelisted IP addresses are no longer whitelisted. A call to AOL's postmaster line confirms that no IPs are listed for our company, either whitelisted or blacklisted. That is, our IPs have been dropped from the whitelist database or lost. In re-applying for whitelisting, I do see that AOL requires a minimum of 100 emails/month to maintain a whitelist entry. This is new to me, and would be worth nothing for others who may be adding or removing servers. The postmaster line informed me that it would be 3-5 business days for the whitelisting to be updated. AOL deliveries are critical to our business, so even a day of disruption is too long. I would be very greatful if someone could help expedite our request. Please contact me off-list. Omar Thameen [email protected] 212-686-2140
|