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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: OT: Cisco.com password reset.
We began having this problem yesterday for about 30+ accounts. Some passwords weren't changed, some were, and some users received a response that they weren't valid users.. This is the response I received from Cisco.. A third-party security research organization has brought to our attention an issue in a Cisco.com search tool that could expose passwords for registered users. Cisco.com registered users consists of employees, customers, partners, and other third-party users. In order to protect our registered Cisco.com users, we’re taking the proactive step of resetting Cisco.com passwords and instructing users to contact CCO-locksmith to receive a new password. Users who attempt to access the site in the meantime will receive a “failed log-in” message with instructions on how to reset their password. The password reset process will take place between midnight and close of business U.S. Pacific time on August 2. Once the reset process is finished, I’d ask that you reach out to your customers and partners and make sure they have visited the Cisco.com site and reset their passwords. We’re investigating the incident, and will work with outside agencies as appropriate. The incident does not appear to be due to a weakness in our security products and technologies or with our network infrastructure. Thanks in advance for proactively reaching out to our customers and partners and walking them through the minor inconvenience of resetting their Cisco.com passwords. Church, Chuck wrote: I eventually got an email stating it couldn't associate my email address-- ------------------------------------------------------ Tom Sands Chief Network Engineer Rackspace Managed Hosting (210)447-4065 ------------------------------------------------------
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