North American Network Operators Group
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Re: MCI billing fraud ... again

  • From: Richard A Steenbergen
  • Date: Sat Jul 23 02:50:38 2005 
On Fri, Jul 22, 2005 at 12:34:43PM -0500, Stephen Sprunk wrote:
> 
> Thus spake "Randy Bush" <[email protected]>
> >>We're being hit up by MCI's billing fraud again.
> >
> >mci's billing problems are gross ineptitude, not fraud.  and just
> >about every major (and many minor) telco has the same mess.
> 
> "Never attribute to malice that which can be adequately explained by 
> stupidity."

But also be wary of attributing solely to stupidity a consistent pattern 
of billing "mistakes" which can be explained by pointing at stupid people 
but which net a lot of money from the folks who don't notice the errors. 
:)

Seems to happen a LOT in this industry, across many vendors, but some 
more often than others.

-- 
Richard A Steenbergen <[email protected]>       http://www.e-gerbil.net/ras
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