North American Network Operators Group

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Re: AOL and mail-accepting rules

  • From: Simon Waters
  • Date: Fri Jul 22 12:01:34 2005

On Friday 22 Jul 2005 4:39 pm, Eric Louie wrote:
> I have a client who is experiencing problems with sending mail to AOL.  I
> am not resposible for their email service (yet) but I'd like to know if AOL
> has changed their policy on anti-spam / mail receipt for their customers
> (RBL, SORBS, rDNS validation), or if there's a real problem with AOL
> inbound mail for the past 2-3 days.

Not that I've heard of, and Spam-L is usually a good place to hear of any such 
things.

In the first place they need to read the log files, and see what reason AOL 
gives for not accepting the email during the SMTP transaction.

I see a fair proportion of rejected email from AOL currently with "554 
Transaction failed", "(HVU:B1)", but assume someone is spamming (or other 
junk) is getting through our filters, to the accounts that forward to AOL 
accounts, and that this junk contains URLs of sites AOL users don't like.