North American Network Operators Group
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Re: Reback SMS / DSL packet loss issue.
- From: marc van hoof
- Date: Thu May 19 00:12:39 2005
HAHAHA...
"Redback support contract"
that's very funny...
:-/
On Wed, 18 May 2005, Stephen Fulton wrote:
Justin,
We're using a Redback SMS 1000 running AOS 5.0.6.33. I've only noticed the
issue with singleton PVC/static clients. We let our maintenance contract
with Redback expire last year, unfortunately, and I doubt management will
approve a purchase for this issue.
Thanks,
Stephen Fulton | We can be quick-witted
Systems Administrator | or very intelligent
Toronto, Canada | but not both.
http://www.esoteric.ca/ | -- Stephen Hawking.
Justin M. Streiner wrote:
On Wed, 18 May 2005, Stephen Fulton wrote:
Occasionaly clients connected via ATM PVC's experience packet loss after
reconnecting due to power loss. The line sync is fine, but packet loss of
between 40 - 60% occurs. Only once I've used "clear sub <subscriber>" to
disconnect the session does the packet loss stop. Anyone know why that
would be?
Which model of SMS is this and what version of code are you running? Also
how are the customers connecting to you (bridged, one PVC per
customer/static,
PPPoE, PPPoA, etc...)?
It's been a year or so since I've had my hands on an SMS box, but I can try
to blow the dust off of my brain.
Also, if you have a support contract with Redback, have you floated this
past their TAC?
jms
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