North American Network Operators Group
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Re: what will all you who work for private isp's be doing in a few years?

  • From: Adam Jacob Muller
  • Date: Wed May 11 14:34:53 2005

It's simple,
A DSL provider like speakeasy offers much more to a technical user like myself than Comcast does, plus they have an incentive to keep me happy, if i'm not i can leave and go with a competitor, comcast does, and has on many occasions, simply told me to go f*ck myself when i have service issues. (Sorry your modem died sir, the next we can get a tech out to your place is 2 weeks, when i don't need a tech I know what it means when a modem has a failure code).

The fact is, DSL is a competitive market, Cable is not, competitive markets keep customers happy, monopolies anger people.



Adam


On May 11, 2005, at 2:08 PM, Matt Bazan wrote:


why in the world would anyone want to purchase dsl from a private
reseller when i can get 4mb down 384 up from comcast for $25? think you
dsl resellers out there are doomed. in fact, just a matter of time
before most of you isps are down the toilet. im reminded of the mom and
pop grocery store phenomenon that has now been replaced by the kohls,
a&p, whole foods etc. of course there will always be niche markets but
this is less applicable for a pure commodity like bandwidth. yeah, i
suppose you'll say something about value added services and such and you
may have a point but i doubt that will keep the ship afloat for long.


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