|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Google DNS problems?!?
Hank Nussbacher wrote: I really like Google. I like what they do. But lately, their security team is a joke. I had a problem with their POP Gmail service and the advise I got from their Gmail team was to turn off my CA EZ antivirus and my ZApro firewall and to try again and see if the problem repeats itself. For a moment I thought it was an April 1st joke.While I know exactly what you mean, I run POP service for several tens of thousands of mailboxes, and broken antivirus scanners that insert themselves between the mail client and the server are now our leading cause of "my mail program can't read messages any more" support questions. By far. And the second most common cause is -- wait for it -- broken personal firewall systems that have apparently gone insane and decided to block a port for no explainable reason (we actually see this with POP, SMTP, and FTP). So when the basic "are your hostname, username and password correct?" check doesn't help, we now tell our customers to try exactly what Google told you, as long as they have XP service pack 2 (our incoming mail is already virus scanned). Depressingly often, doing so fixes the problem. -- Robert L Mathews, Tiger Technologies http://www.tigertech.net/
|