North American Network Operators Group

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Re: More on Vonage service disruptions...

  • From: John Levine
  • Date: Thu Mar 03 21:19:22 2005

>There was actually a story in USA Today a couple of days ago where a
>family tried calling 911 on their VoIP service during a burglary only
>to be told by a recorded message that they must "dial 911 from
>another phone"...

I was surprised to see on Packet8's web site that they now offer E911
in a lot of places.  You have to have a local phone number and pay an
extra $1.50/mo.  They remind you that if your power goes out, your
phone still won't work, but if you can call 911, it'll be a real 911
call.

This still has little to do with port blocking, but a lot to do with
the whole question of what level of service people are paying for vs.
what level they think they are paying for.

Regards,
John Levine, [email protected], Primary Perpetrator of "The Internet for Dummies",
Information Superhighwayman wanna-be, http://www.johnlevine.com, Mayor
"I dropped the toothpaste", said Tom, crestfallenly.