North American Network Operators Group

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Re: Vonage complains about VoIP-blocking

  • From: John Levine
  • Date: Tue Feb 15 21:06:23 2005

>The FCC is investigating -- it's not even clear if it's illegal to do 

For what it's worth, my ISP is owned by my rural ILEC, and I just
cancelled my Vonage service because it had become unusable.

However, the problem was not TFTP, it was rotten inbound voice
quality, combined with a complete inability to contact anyone at
Vonage by e-mail or phone to do anything about it.  My link is a T1,
and it has plenty of spare inbound capacity.  Traceroutes suggest that
Vonage is suffering from packet loss problems at gateways between
their NSP and mine, or perhaps the packet loss within my NSP (Sprint)
was too much for it.

I switched to Lingo which works fine.  Its box uses NTP to set the
time, then http to configure.

John Levine, [email protected], Taughannock Networks, Trumansburg NY