North American Network Operators Group
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Re: Verizon wins MCI

  • From: Mark Radabaugh
  • Date: Tue Feb 15 12:09:37 2005 
Christopher L. Morrow wrote:
On Tue, 15 Feb 2005, Mark Radabaugh wrote:

Alex Rubenstein wrote:

But does anyone really know how big WorldCon is/was? First thing
Verizon will have to do is fire the entire billing department
and replace them with people/systems that can generate correct
bills and send them to the correct customers.

<dripping with sarcasm>
Thats right! I forgot that Verizon was capable of billing
correctly!
</dripping with sarcasm>

So the real question is do we scream bloody murder about the current
incorrect MCI billing before or after Verizon screws it up? Let's see
- MCI already fired all the customer service people....

some of customer service is still here... we didn't all get sent overseas
yet.

I think of you as "Security" rather than customer service - and your group still does a great job. I have absolutely no complaints in that regard. I like UUNet's network quite a bit (other than the billing department).

Mark