North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: Please Check Filters - BOGON Filtering IP Space 72.14.128.0/19
On Thu, 20 Jan 2005, James Laszko wrote: > > Wash, rinse, repeat for the other 70,000 routers you manage for > > customers... This is definitely NOT a half-rack in a colo fix. Just > > contacting the customers is a feat. > > In the same hand, do you know how hard it was to get in touch with > someone at SBC/SBC-IS/PBI/PacBell that knew what the heck I was talking > about -- much less someone that might be able to do something about it? > Every group wanted to point their finger at some other group in the > company... Sure, start with the customer and convince them that there is a problem. SBC has, like sprint/att/mci/qwest/abovenet/blah-provider-of-managed-services 12 groups that do 'similar' things for 'managed customers'. Fighting their phone tree as a non-customer is a fruitless effort. Fighting the phone-tree for gov't agency #13 to let them know that some of their 'customers' aren't able to reach them might prove simpler. -Chris
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