North American Network Operators Group
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Re: Abuse Ticketing Systems

  • From: Todd Mitchell - lists
  • Date: Thu Oct 28 10:46:22 2004 
On 28/10/2004 8:12 AM James Baldwin wrote:

Are there any particularly useful ticketing systems for handling the sorts and volume of complaints an abuse desk sees?
Aside from RT, you may also want to take a look at OTRS - http://otrs.org/.

Todd