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Re: Akamai DNS Issue?

  • From: Hannigan, Martin
  • Date: Wed Jun 16 23:31:05 2004

Ok, but isn't this "one of those things" taken up better with google and
yahoo sales people?
 
Operationally, they have a large impact and they responded well.  

If you only knew how many DDOS attacks your providers (all encompassed) see
and soak up, you'd be surprised. 
 

YMMV

-M




Regards,

--
Martin Hannigan                         (c) 617-388-2663
VeriSign, Inc.                          (w) 703-948-7018
                                         <http://www.verisign.com/>



-----Original Message-----
From: [email protected] <[email protected]>
To: Patrick W.Gilmore <[email protected]>; [email protected] <[email protected]>
CC: Patrick W.Gilmore <[email protected]>
Sent: Wed Jun 16 16:51:34 2004
Subject: Re: Akamai DNS Issue?



----- Original Message ----- 
From: "Patrick W.Gilmore" <[email protected]>
To: <[email protected]>
Cc: "Patrick W.Gilmore" <[email protected]>
Sent: Wednesday, June 16, 2004 5:32 PM
Subject: Re: Akamai DNS Issue?


>
> On Jun 16, 2004, at 1:26 PM, Pete Schroebel wrote:
>
> > With the Akamai issue we were seeing only partial resolution and since
> > we
> > pay Google a big wack of dough each month it is important for there
> > network
> > to resolve. Additionally, we have the same contracts with
> > Overture/Yahoo/SBC
> > so they are equally important. We even went as far as asking Paul
> > Vixie if
> > we were routed to the blackhole. It is the same issue, just a different
> > flavor.
>
> I really hate getting into flame wars, but I am interested in data
> about this last event.
>
> You say "it is the same issue, just a different flavor".  I am
> wondering if you meant the problem Tuesday morning is the same problem
> you had weeks ago, or if the problem you had weeks ago is the same as
> the problem you are having with Overture / Yahoo / SBC?  It is unclear
> to me exactly what you meant, and "Details are Important". :)
>
> If you honestly believe you had the same problem weeks ago that
> everyone else experienced Tuesday morning, please give us some more
> information.  I do not believe Akamai has ever had the type of problem
> experienced yesterday.
>
> -- 
> TTFN,
> patrick

We have been experiencing this problem weeks ago, this is virtually under
the same spectrum of problems that Akamai via AKADNS.NET with their
corporate DNS servers that carry traffic for google, yahoo, msn, etc. When
we were asking if Akamai blacklisted/blackholed ip addresses ( we meant at
router-level or DNS-level ) as we were experiencing lack of resolution to
yahoo, and google. We noted that google adwords were using a different dns
than akamai and could be seen. The problem continued intermittently
throughout the week, yet nobody put the questions we were asking along with
the issues taking place from Akamai within dispite our pleas, and requests
to resolve this issue. We performed traceroutes, pings, bgp summarys making
sure we weren't being blocked before we started pointing any fingers and
asking any stupid questions yet we still were ignored and could of helped
Akamai prevent such occurances from happening. It is us who is paying google
$186,000 a quarter and Yahoo $146,000 a quarter in advertising, you'd think
that someone would look our way and see we're having troubles rather than
walking on while we were being mugged. Rather than being treated as mere
babble we could of provided our logs as we were working within over 30
looking glasses trying to see what was happening and where the problem were
occuring.

- Pete