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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: "Default" Internet Service (was: Re: Points on your Internet driver's license)
On Sun, Jun 13, 2004 at 04:21:03AM +0000, Christopher L. Morrow wrote: > We have methods of dealing with these abuse problems today, unfortanately > as Paul Vixie often points out there are business reasons why these > problems persist. Often the 'business' reason isn't the > tin-foil-hat-brigade's reason so much as 'we can't afford to keep these > abuse folks around since they don't make money for the company'. One of the core skills required by an abuse desk person, and in particular an abuse team manager, is an ability to evangelise to higher management the business benefits of effective Acceptable Use Policy enforcement. For example, how many legitimate prospective customers does the following: Found 187 SBL listings for IPs under the responsibility of mci.com Listings in yellow are known spam gangs with ROKSO records http://www.spamhaus.org/sbl/listings.lasso Cause to decide not to even consider you as a supplier of bandwidth and/or hosting services? When one also factors into the equation the fact that spammers (of whatever type) tend historically to be bad payers, it is not unlikely that your apparent business related decision to provide safe haven to such folks is actually a cause of net revenue loss, not gain. -- Anthony Edwards * [email protected] Abuse Team Manager * Easynet UK Abuse Team Easynet Ltd * DDI: 0161 227 0707 http://www.uk.easynet.net * Fax: 0845 333 4503
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