North American Network Operators Group
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Re: hotmail issues

  • From: J.D. Falk
  • Date: Tue Apr 27 16:30:51 2004 
On 04/27/04, Alan Sparks <[email protected]> wrote: 

> On Tue, 2004-04-27 at 13:23, Chris Griffin wrote:
> > 
> > This issue seems to have returned.  Same symptoms.  Anyone else having
> > similar issues?
> > 
> > Thanks
> > Chris
> 
> Yes, same here.  Took hours for our hotmail/msn queues to clear last
> night.  We've talked to Hotmail before, they've acknowledged they're
> having problems...

	Sadly still true.  A few helpful hints we've been giving people:

		- make sure your MTA isn't latching onto just one MX, or
		  just one IP address within each MX record;

		- things clear up overnight & on weekends, though I'm
		  sure that'll change once word gets out;

		- don't send (or relay, or forward) spam.

	I'll post another update if anything changes.

	(Disclaimer again: this is from my personal account; I do work
	for Hotmail, and I'm directly involved with inbound mail, but 
	I'm not the escalation path you're looking for.)

-- 
J.D. Falk                                     "be crazy dumbsaint of the mind"
<[email protected]>                               -- Jack Kerouac