North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Microsoft XP SP2 (was Re: Lazy network operators - NOT)
On Mon, Apr 19, 2004 at 12:03:32PM -0700, Dan Hollis wrote: > > On Mon, 19 Apr 2004, Jeff Shultz, WIllamette Valley Internet wrote: > > ** Reply to message from Drew Weaver <[email protected]> on Mon, 19 Apr 2004 13:42:53 -0400 [...notification of the...] > > > average home Dial-Up users who were infected with various malicious agents > > > (I.e. Nimda, et cetera) and we actually contacted those users, to let them > > > know and again we were met with more hostility. > > You definitely don't have our customers then. Our usually appreciate > > being told that their systems are screwed up. > > He's right. > > Most customers get defensive/hostile when you tell them there's something > wrong with their system. For what it's worth, our (dial-up and DSL) customers have generally act thankful when contact them about the problems their machines are causing. I guess nothing changes -- the world is full of people. :-)
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